Terminology

This page describes the terminology Omnata Push uses throughout the product.

App

An App (short for Application) is a SaaS product.

Examples: Salesforce, Hubspot, Zendesk

Internally, each App has a Plugin which contains all the code for communicating with that App.

Connection

A Connection is a link to a customer's instance of an App.

Examples: Salesforce Production Environment, Salesforce Sandbox 2

Sync

A Sync defines a configuration and schedule to synchronise data from Snowflake to an App, via a particular Connection.

Examples: Contacts Sync to Salesforce Production Environment

Branch

Branching is how change management occurs within Omnata push. Every Sync has an implied 'main' branch, which is the production environment.

A Sync created in Advanced mode can have branches, which allow proposed changes to be tested outside of the production environment, and merged in when ready.

Branching is described in more detail in the 'Branching' page.

States

Sync Health States

Describes the Sync's state from a success perspective.

Pending: Sync is yet to have its first run

Healthy: All pending records have either been successfully applied, or outstanding issues suppressed

Incomplete: The most recent sync containing records had at least one success, but there are records with unresolved sync failures

Failed: The most recent sync that contained records had zero success

Delayed: Sync behind schedule due to rate limiting, but otherwise Healthy

Sync Activity States

Describes the sync's current activity.

Pending: Sync is yet to have its first run

Running: The sync is currently executing

Waiting: The sync is waiting for the next scheduled run time

Paused: The schedule has been paused, so that runs will no longer trigger at the configured time

Sync Run Health States

Describes a Sync Run's state from a success perspective.

Pending: Sync Run has been initiated

In Progress: Sync Run is currently in progress

Healthy: All records were successfully sync'd without error

Incomplete: At least one success occurred, but there were records which experienced errors

Failed: All records in the sync experienced errors

Delayed: The sync run was incomplete due to rate limiting, but otherwise Healthy

Terminology specific to outbound syncs

Record States

Describes what was most recently observed in the source (Snowflake).

Created: Record was created in the source. When the Sync strategy is "Replace", all records remain in this state.

Updated: Record was updated in the source

Deleted: Record was deleted in the source

Record Sync Action

Describes the action required as a result of the record state, given the sync strategy.

Below is the standard set of Sync Actions, which covers most common actions to perform in apps.

Custom Sync Actions can be defined in plugins and utilised by custom sync strategies.

Name	Description
Create	Object will be created in the app
Update	Object will be updated in the app
Delete	Object will be deleted in the app
Send	Record will be sent to the app

Record Apply States

The state of the Record's sync action.

Success: Record has been applied in the app

Source Failure: The record failed pre-flight checks

Destination Failure: The record failed to be applied in the app

Delayed: The record was delayed due to rate limiting or the cancellation of a sync run

Active: The record is actively being applied

Not Required: No action was required

Resync Requested: The record has been marked for resync. Sync action will have been set at the same time.

Skipped Once: The most recent change was manually skipped, but future changes will continue to sync

Skipped Always: The record has been permanently excluded from the sync

Terminology specific to inbound syncs

Stream

Represents an object within an app, e.g. Salesforce has Account, Contact, etc. This term is borrowed from the Singer Specification.