Omnata Product Documentation
  • Omnata Sync for Snowflake
    • What is Omnata Sync for Snowflake?
    • How it works
      • Terminology
      • Branching Mode
      • Sync Directions and Strategies
        • Outbound
        • Inbound
      • Rate Limiting
      • Access Control
      • Notifications
      • Security and Privacy
      • Internal tables
      • Internal Stored Procedures
      • FAQ
    • Step-by-step guides
      • 1. Install the Omnata Sync Engine
      • 2. Install the Omnata Plugin
      • 3. Configure the Plugin
      • 4. Create a connection
      • 5. Create a sync
    • Apps
      • Aerobotics
        • 📘Release History
      • Airtable
        • 📘Release History
      • Amazon Ads
        • Privacy Notice
      • ApprovalMax
        • 📘Release History
      • Bamboo HR
        • 📘Release History
      • Clockify
        • 📘Release History
      • Contentful
        • 📘Release History
      • GitHub
        • 📘Release History
      • Github
      • Google Ads
        • 📘Release History
      • Google Sheets
        • 📘Release History
      • HubSpot
        • 📘Release History
      • Hubspot
      • Infor Data Lake
        • 📘Release History
      • Jira
        • 📘Release History
      • LinkedIn Ads
        • 📘Release History
      • Mailgun
        • 📘Release History
      • Marketo
        • 📘Release History
      • Meta Marketing
        • 📘Release History
      • Microsoft Ads
        • 📘Release History
      • Microsoft Dynamics 365 Business Central
        • 📘Release History
        • 📘Release History
        • 📘Release History
        • 📘Release History
        • 📘Release History
      • Microsoft Entra ID
        • 📘Release History
        • 📘Release History
        • 📘Release History
        • 📘Release History
      • Microsoft Excel
      • Microsoft SQL Server
        • 📘Release History
      • Monday.com
        • 📘Release History
      • MRPeasy
        • 📘Release History
      • PayHero
        • 📘Release History
      • Pinterest Ads
        • Privacy Policy
      • PostgreSQL
        • 📘Release History
      • Salesforce
        • Salesforce Permissions needed
        • Formula Fields
        • How we use the Salesforce APIs
        • 📘Release History
      • Salesforce Marketing Cloud
        • OAuth for APIs, SFTP for file transfer with GPG on outbound
        • OAuth for APIs, SFTP for file transfer
        • OAuth for APIs, Cloud Storage for file transfer
        • 📘Release History
      • Shopify
        • Outbound sync data structures
        • 📘Release History
      • Slack
        • 📘Release History
      • Tiktok Ads
        • Privacy Policy
      • Typeform
        • 📘Release History
      • Wise
        • 📘Release History
      • Xero
        • 📘Release History
      • Zendesk Support
        • 📘Release History
        • 📘Release History
    • Plugins
      • Anatomy of a Plugin
      • Example Plugins
        • Example Plugin: Slack
        • Example Plugin: Zoho CRM
      • Creating Plugins
      • Advanced Plugin topics
        • Advanced rate limiting / concurrency
        • Custom Jinja filters
        • Custom Record Transformers
        • Dynamic Configuration Forms
        • Test case generation
    • Branching
      • Inbound Sync branching
      • Outbound Sync branching
    • Integrations
      • dbt
        • Validation Tests (coming soon)
    • 📘Release History
  • Omnata Connect for Salesforce
    • Overview
    • Getting Started
      • Install the Salesforce App
      • Connect to your data warehouse
        • Snowflake
        • BigQuery
        • Rockset
        • Firebolt
        • SingleStore (previously MemSQL)
      • Deciding which mode to use
    • Omnata with Salesforce Connect (External Objects)
      • Object Configuration
      • View your data in a list
      • Link to other objects
      • Use in a Report
      • Database schema changes
      • Writing to External Objects
    • Omnata with Salesforce Lightning Components
      • Object Configuration
      • View your data in a list
      • Link to other objects
      • Using the Lightning Component on a page
      • Assigning Permissions
    • Advanced Features
      • Row Level Filtering
      • Multi-Currency handling
        • About Multi-Currency
        • Support in Omnata Connect
        • Apex Features
    • Integrations
      • Datadog
    • Omnata with Salesforce Apex
    • Security
    • Use cases
      • Linked object drill-downs
      • Global Search
      • ERP and historical data
      • Embedded product metrics
    • Best Practices
      • Global Search
      • Change Management
      • Snowflake table design
      • Salesforce page layout
      • Salesforce Caching
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  1. Omnata Connect for Salesforce
  2. Best Practices

Salesforce Caching

PreviousSalesforce page layout

Last updated 1 year ago

When configuring a Data Warehouse Connection, you should always leave Disable Cache unchecked:

The only reason this even exists as an option is that some sandboxes don't have any platform cache, and we figured a slower Omnata trial is better than no trial at all.

What does it do?

Whenever a query is ran, Omnata will check to see if the cache is populated with the metadata it needs. If not, it will run a query which fetches data from the Information Schema of your data warehouse, and use this information to repopulate the cache before continuing.

For this reason, it is normal to see the occasional information schema query hitting your data warehouse. For example, if Apex classes are modified in Salesforce, the platform cache is automatically cleared. There may be other undocumented situations where this occurs.

However, if you see that most or all queries for data are preceeded by an information schema query, then something is wrong.

You can use Salesforce's Cache Diagnostics Page to examine the extent to which caching is being used.

  • On the Platform Cache Partition page, find the "omnata_sf" cache partition and click on the Name ("metadata"):

  • First, confirm that the Total number for the Org Cache Allocation is greater than 0 (otherwise this indicates it wasn't allocated correctly during setup). Then, click on the Diagnostics shortcut for the Org Cache Allocation:

  • This will take you to the Org Cache Diagnostics screen. Assuming you have accessed your data warehouse data recently, you should your Omnata connection name as one of the keys in the list. As you continue to access data (click around list views, etc), you should see the Access Count column increase:

  • If instead, you see the value starting again from zero, it indicates that the cache is being re-written. Contact Omnata Support and we can help to determine the cause of this.

When Omnata converts data from your data warehouse into Salesforce types (and vice versa), it needs to know the schema of the data warehouse tables. This information is needed for every single data warehouse interaction, so the is the most sensible place to store it.

As per , you should:

Enable Cache Diagnostics for your user, on the User Detail page:

Salesforce Platform Cache
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