Deciding which mode to use

External Objects vs Lightning Web Components

Omnata Connect for Salesforce, operates in one of two modes:

  • External data live-queried via External Objects, via a custom Salesforce Connect adapter

  • External data live-queried via our Lightning Web Components

The key difference is that External Objects can be used throughout the Salesforce platform, but require a Salesforce Connect license. Lightning Web Components do not require a Salesforce Connect license, but are limited to providing a record/list view of the data.

Feature Comparison Matrix:

Feature
External Objects
Lightning Components

View external data in a list, with sorting and filtering

View individual records

Navigate to related records

On a standard/custom record page, view a related list of external data

Configure connections and objects/fields via the Setup UI

Reconcile schema changes via the Setup UI

Search across all records in an external dataset

Query external data via Apex code

Apply row level filtering to external data access

Apply advanced multi-currency conversion to external data

Use external data in Salesforce Reporting

Use external data in Salesforce Automation (Flows and Processes)

Perform SOQL queries on external data

Navigate to specific external records from the tab menu

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