📘Release History

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V1.2

Created: 2025-11-26

• External IDs are now automatically prefixed for V2 custom object lookup fields

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V1.1

Created: 2025-11-12

• Improved custom objects support, including more flexible external id selection

• Fixed an issue where errors may not be parsed correctly, resulting in another error

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V1.0

Created: 2025-11-07

• GA release

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PUBLIC_PREVIEW.29

Created: 2025-11-06

• Implemented V2 Custom Objects API support while maintaining backward compatibility with Legacy Custom Objects API.

• Fixed an issue with error handling code

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PUBLIC_PREVIEW.28

Created: 2025-09-22

• HTTP retries will now be performed after 502 status errors

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PUBLIC_PREVIEW.27

Created: 2025-09-18

• Removed the bucketing behaviour, because in practise the increased parallelism did not result in an overall improvement in record throughput

• Added support for inbound stream checkpointing

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PUBLIC_PREVIEW.26

Created: 2025-05-21

• Updated plugin runtime to include improvements to outbound sync result handling

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PUBLIC_PREVIEW.25

Created: 2025-04-11

• Migrated to the latest plugin runtime to improve the performance of outbound syncs

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PUBLIC_PREVIEW.24

Created: 2025-01-17

• Added organization_fields to the organization stream schema

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PUBLIC_PREVIEW.23

Created: 2025-01-10

• Added Organizations as an outbound sync target

• Added Organization Fields as an inbound stream

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PUBLIC_PREVIEW.22

Created: 2024-12-19

• Fixed an outbound sync issue introduced in the previous release

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PUBLIC_PREVIEW.21

Created: 2024-12-18

• Fixed an issue where outbound syncs incorrectly marked records as failed when no error was present in the API response

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PUBLIC_PREVIEW.20

Created: 2024-12-04

• Added skip_verify_email Parameter for Outbound Syncs to Users

• Added trace events

• Fixed an issue where ticket_fields and group_memberships streams would be filtered even when using the Full Refresh strategy

• Improved handling of null valued record results

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PUBLIC_PREVIEW.19

Created: 2024-09-25

• Fixed an issue where outbound syncs of users with the Upsert strategy did not perform a create_or_update operation, causing record creation attempts for existing users

• Migrated to the new consumer UDF pattern

• Reduced logging level

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PUBLIC_PREVIEW.17

Created: 2024-08-16

• Improved memory management for inbound syncs in high concurrency syncs

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PUBLIC_PREVIEW.16

Created: 2024-08-14

• Added the following new inbound streams: ticket_events, ticket_event_children, groups, group_memberships

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PUBLIC_PREVIEW.15

Created: 2024-08-06

• Introduced the ability for inbound syncs to perform parallel, cursor-based syncs in time buckets

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PUBLIC_PREVIEW.14

Created: 2024-07-17

• Added a consumer UDTF for benchmarking incremental ingest operations over a limited window

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PUBLIC_PREVIEW.13

Created: 2024-07-11

• Added logging for when a Zendesk API request takes longer than 100ms to respond

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PUBLIC_PREVIEW.12

Created: 2024-07-04

• Upgraded to new plugin runtime which includes logging of reactive rate limit retries

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PUBLIC_PREVIEW.11

Created: 2024-06-28

• Added the ticket_fields stream

• Inbound streams now download with a concurrency of 3

• When downloading tickets,groups, users and organizations, a count of changes is now provided at the beginning. Fetching of records now uses a multi-threaded approach to maximise the rate of requests.

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PUBLIC_PREVIEW.10

Created: 2024-06-14

• Improved performance of inbound syncing

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PUBLIC_PREVIEW.9

Created: 2024-05-07

• Fixed issue where incremental inbound Tickets streams raised an error

• Inbound normalized views now support native data types

• Deleted records now use the IS_DELETED flag in the inbound tables

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PUBLIC_PREVIEW.8

Created: 2024-04-02

• Bump plugin runtime version

• Built with omnata-plugin-devkit==0.3.17 which includes pinned stored proc dependencies

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PUBLIC_PREVIEW.7

Created: 2024-03-10

• Switched to new plugin-oriented billing mechanism

• Deleted Organizations are no longer included in inbound syncs

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