Omnata Product Documentation
  • Omnata Sync for Snowflake
    • What is Omnata Sync for Snowflake?
    • How it works
      • Terminology
      • Branching Mode
      • Sync Directions and Strategies
        • Outbound
        • Inbound
      • Rate Limiting
      • Access Control
      • Notifications
      • Security and Privacy
      • Internal tables
      • Internal Stored Procedures
      • FAQ
    • Step-by-step guides
      • 1. Install the Omnata Sync Engine
      • 2. Install the Omnata Plugin
      • 3. Configure the Plugin
      • 4. Create a connection
      • 5. Create a sync
    • Apps
      • Aerobotics
        • 📘Release History
      • Airtable
        • 📘Release History
      • Amazon Ads
        • Privacy Notice
      • ApprovalMax
        • 📘Release History
      • Bamboo HR
        • 📘Release History
      • Clockify
        • 📘Release History
      • Contentful
        • 📘Release History
      • GitHub
        • 📘Release History
      • Github
      • Google Ads
        • 📘Release History
      • Google Sheets
        • 📘Release History
      • HubSpot
        • 📘Release History
      • Hubspot
      • Infor Data Lake
        • 📘Release History
      • Jira
        • 📘Release History
      • LinkedIn Ads
        • 📘Release History
      • Mailgun
        • 📘Release History
      • Marketo
        • 📘Release History
      • Meta Marketing
        • 📘Release History
      • Microsoft Ads
        • 📘Release History
      • Microsoft Dynamics 365 Business Central
        • 📘Release History
        • 📘Release History
        • 📘Release History
        • 📘Release History
        • 📘Release History
      • Microsoft Entra ID
        • 📘Release History
        • 📘Release History
        • 📘Release History
        • 📘Release History
      • Microsoft Excel
      • Microsoft SQL Server
        • 📘Release History
      • Monday.com
        • 📘Release History
      • MRPeasy
        • 📘Release History
      • PayHero
        • 📘Release History
      • Pinterest Ads
        • Privacy Policy
      • PostgreSQL
        • 📘Release History
      • Salesforce
        • Salesforce Permissions needed
        • Formula Fields
        • How we use the Salesforce APIs
        • 📘Release History
      • Salesforce Marketing Cloud
        • OAuth for APIs, SFTP for file transfer with GPG on outbound
        • OAuth for APIs, SFTP for file transfer
        • OAuth for APIs, Cloud Storage for file transfer
        • 📘Release History
      • Shopify
        • Outbound sync data structures
        • 📘Release History
      • Slack
        • 📘Release History
      • Tiktok Ads
        • Privacy Policy
      • Typeform
        • 📘Release History
      • Wise
        • 📘Release History
      • Xero
        • 📘Release History
      • Zendesk Support
        • 📘Release History
        • 📘Release History
    • Plugins
      • Anatomy of a Plugin
      • Example Plugins
        • Example Plugin: Slack
        • Example Plugin: Zoho CRM
      • Creating Plugins
      • Advanced Plugin topics
        • Advanced rate limiting / concurrency
        • Custom Jinja filters
        • Custom Record Transformers
        • Dynamic Configuration Forms
        • Test case generation
    • Branching
      • Inbound Sync branching
      • Outbound Sync branching
    • Integrations
      • dbt
        • Validation Tests (coming soon)
    • 📘Release History
  • Omnata Connect for Salesforce
    • Overview
    • Getting Started
      • Install the Salesforce App
      • Connect to your data warehouse
        • Snowflake
        • BigQuery
        • Rockset
        • Firebolt
        • SingleStore (previously MemSQL)
      • Deciding which mode to use
    • Omnata with Salesforce Connect (External Objects)
      • Object Configuration
      • View your data in a list
      • Link to other objects
      • Use in a Report
      • Database schema changes
      • Writing to External Objects
    • Omnata with Salesforce Lightning Components
      • Object Configuration
      • View your data in a list
      • Link to other objects
      • Using the Lightning Component on a page
      • Assigning Permissions
    • Advanced Features
      • Row Level Filtering
      • Multi-Currency handling
        • About Multi-Currency
        • Support in Omnata Connect
        • Apex Features
    • Integrations
      • Datadog
    • Omnata with Salesforce Apex
    • Security
    • Use cases
      • Linked object drill-downs
      • Global Search
      • ERP and historical data
      • Embedded product metrics
    • Best Practices
      • Global Search
      • Change Management
      • Snowflake table design
      • Salesforce page layout
      • Salesforce Caching
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On this page
  • PUBLIC_PREVIEW.25
  • PUBLIC_PREVIEW.24
  • PUBLIC_PREVIEW.23
  • PUBLIC_PREVIEW.22
  • PUBLIC_PREVIEW.21
  • PUBLIC_PREVIEW.20
  • PUBLIC_PREVIEW.19
  • PUBLIC_PREVIEW.17
  • PUBLIC_PREVIEW.16
  • PUBLIC_PREVIEW.15
  • PUBLIC_PREVIEW.14
  • PUBLIC_PREVIEW.13
  • PUBLIC_PREVIEW.12
  • PUBLIC_PREVIEW.11
  • PUBLIC_PREVIEW.10
  • PUBLIC_PREVIEW.9
  • PUBLIC_PREVIEW.8
  • PUBLIC_PREVIEW.7
  1. Omnata Sync for Snowflake
  2. Apps
  3. Zendesk Support

Release History

PUBLIC_PREVIEW.25

Created: 2025-04-11

  • Migrated to the latest plugin runtime to improve the performance of outbound syncs

PUBLIC_PREVIEW.24

Created: 2025-01-17

  • Added organization_fields to the organization stream schema

PUBLIC_PREVIEW.23

Created: 2025-01-10

  • Added Organizations as an outbound sync target

  • Added Organization Fields as an inbound stream

PUBLIC_PREVIEW.22

Created: 2024-12-19

  • Fixed an outbound sync issue introduced in the previous release

PUBLIC_PREVIEW.21

Created: 2024-12-18

  • Fixed an issue where outbound syncs incorrectly marked records as failed when no error was present in the API response

PUBLIC_PREVIEW.20

Created: 2024-12-04

  • Added skip_verify_email Parameter for Outbound Syncs to Users

  • Added trace events

  • Fixed an issue where ticket_fields and group_memberships streams would be filtered even when using the Full Refresh strategy

  • Improved handling of null valued record results

PUBLIC_PREVIEW.19

Created: 2024-09-25

  • Fixed an issue where outbound syncs of users with the Upsert strategy did not perform a create_or_update operation, causing record creation attempts for existing users

  • Migrated to the new consumer UDF pattern

  • Reduced logging level

PUBLIC_PREVIEW.17

Created: 2024-08-16

  • Improved memory management for inbound syncs in high concurrency syncs

PUBLIC_PREVIEW.16

Created: 2024-08-14

  • Added the following new inbound streams: ticket_events, ticket_event_children, groups, group_memberships

PUBLIC_PREVIEW.15

Created: 2024-08-06

  • Introduced the ability for inbound syncs to perform parallel, cursor-based syncs in time buckets

PUBLIC_PREVIEW.14

Created: 2024-07-17

  • Added a consumer UDTF for benchmarking incremental ingest operations over a limited window

PUBLIC_PREVIEW.13

Created: 2024-07-11

  • Added logging for when a Zendesk API request takes longer than 100ms to respond

PUBLIC_PREVIEW.12

Created: 2024-07-04

  • Upgraded to new plugin runtime which includes logging of reactive rate limit retries

PUBLIC_PREVIEW.11

Created: 2024-06-28

  • Added the ticket_fields stream

  • Inbound streams now download with a concurrency of 3

  • When downloading tickets,groups, users and organizations, a count of changes is now provided at the beginning. Fetching of records now uses a multi-threaded approach to maximise the rate of requests.

PUBLIC_PREVIEW.10

Created: 2024-06-14

  • Improved performance of inbound syncing

PUBLIC_PREVIEW.9

Created: 2024-05-07

  • Fixed issue where incremental inbound Tickets streams raised an error

  • Inbound normalized views now support native data types

  • Deleted records now use the IS_DELETED flag in the inbound tables

PUBLIC_PREVIEW.8

Created: 2024-04-02

  • Bump plugin runtime version

  • Built with omnata-plugin-devkit==0.3.17 which includes pinned stored proc dependencies

PUBLIC_PREVIEW.7

Created: 2024-03-10

  • Switched to new plugin-oriented billing mechanism

  • Deleted Organizations are no longer included in inbound syncs

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Last updated 1 month ago

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