📘Release History


PUBLIC_PREVIEW.22

Created: 2024-12-19

  • Fixed an outbound sync issue introduced in the previous release


PUBLIC_PREVIEW.21

Created: 2024-12-18

  • Fixed an issue where outbound syncs incorrectly marked records as failed when no error was present in the API response


PUBLIC_PREVIEW.20

Created: 2024-12-04

  • Added skip_verify_email Parameter for Outbound Syncs to Users

  • Added trace events

  • Fixed an issue where ticket_fields and group_memberships streams would be filtered even when using the Full Refresh strategy

  • Improved handling of null valued record results


PUBLIC_PREVIEW.19

Created: 2024-09-25

  • Fixed an issue where outbound syncs of users with the Upsert strategy did not perform a create_or_update operation, causing record creation attempts for existing users

  • Migrated to the new consumer UDF pattern

  • Reduced logging level


PUBLIC_PREVIEW.17

Created: 2024-08-16

  • Improved memory management for inbound syncs in high concurrency syncs


PUBLIC_PREVIEW.16

Created: 2024-08-14

  • Added the following new inbound streams: ticket_events, ticket_event_children, groups, group_memberships


PUBLIC_PREVIEW.15

Created: 2024-08-06

  • Introduced the ability for inbound syncs to perform parallel, cursor-based syncs in time buckets


PUBLIC_PREVIEW.14

Created: 2024-07-17

  • Added a consumer UDTF for benchmarking incremental ingest operations over a limited window


PUBLIC_PREVIEW.13

Created: 2024-07-11

  • Added logging for when a Zendesk API request takes longer than 100ms to respond


PUBLIC_PREVIEW.12

Created: 2024-07-04

  • Upgraded to new plugin runtime which includes logging of reactive rate limit retries


PUBLIC_PREVIEW.11

Created: 2024-06-28

  • Added the ticket_fields stream

  • Inbound streams now download with a concurrency of 3

  • When downloading tickets,groups, users and organizations, a count of changes is now provided at the beginning. Fetching of records now uses a multi-threaded approach to maximise the rate of requests.


PUBLIC_PREVIEW.10

Created: 2024-06-14

  • Improved performance of inbound syncing


PUBLIC_PREVIEW.9

Created: 2024-05-07

  • Fixed issue where incremental inbound Tickets streams raised an error

  • Inbound normalized views now support native data types

  • Deleted records now use the IS_DELETED flag in the inbound tables


PUBLIC_PREVIEW.8

Created: 2024-04-02

  • Bump plugin runtime version

  • Built with omnata-plugin-devkit==0.3.17 which includes pinned stored proc dependencies


PUBLIC_PREVIEW.7

Created: 2024-03-10

  • Switched to new plugin-oriented billing mechanism

  • Deleted Organizations are no longer included in inbound syncs


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