Snowflake is an advanced data platform provided as Software-as-a-Service (SaaS).

Snowflake Account Prerequisites

You must have a Snowflake account.
  1. 1.
    The Virtual Private Snowflake Edition is not supported, as Zendesk must be able to reach a public endpoint.
  2. 2.
    If you use Network Policies in Snowflake, you must allowlist the Zendesk egress addresses for your account.
  3. 3.
    You must create a Snowflake user which belongs to a role that can read the tables/views.

Authentication Methods

Snowflake connections support Username and Password authentication.