aircall

Aircall is a cloud-based phone system for sales and support teams, providing call tracking, IVR, and integrations with CRM platforms.

Authentication methods

API Key

The plugin uses an API key for authentication. You will need to provide your Aircall API key (also referred to as the API ID and API Token) in the connection form.

Field	Description
API ID	Your Aircall API ID.
API Token	Your Aircall API Token. Stored as a secret.

Inbound Syncs

Available streams

The plugin provides the following stream categories:

Standard streams

Core Aircall objects such as calls, contacts, users, numbers, and teams.

Conversation Intelligence streams

Conversation Intelligence streams require an Aircall AI Assist or Pro package subscription.

These streams surface AI-powered insights generated by Aircall's Conversation Intelligence features, including call summaries, sentiment analysis, and topic detection.

Supported strategies

Strategy	Behaviour
Full Refresh	Re-reads all records every run.
Incremental	Only reads records modified since the last successful sync.

Outbound Syncs

Currently there is no outbound sync functionality for this plugin.